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Effective Date: 2025-02-1

This Privacy Policy describes how Bonanza Beauty Hub Cosmetics (hereinafter “we,” “us,” or “our”) collects, uses, and protects the personal information of users (“you” or “your”) when you visit our website, bonanzabeautyhub.site (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

  1. 1. Personal Information
    We collect the following categories of personal information:
  • Contact Information: Name, email address, phone number, shipping address, billing address.
  • Account Information: Username, password (hashed), order history, saved addresses.
  • Payment Information: Credit card details (processed securely through third-party payment processors), billing information. Note: We do not store your full credit card number.
  • Marketing Preferences: Information related to your preferences for receiving marketing communications.
  • Customer Service Interactions: Records of communication you have with our customer support team.
  1. 2. Non-Personal Information

We automatically collect the following non-personal information:

  • Browser Information: Browser type, browser version, operating system.
  • Device Information: Device type, device identifiers.
  • IP Address: Your Internet Protocol (IP) address.
  • Usage Data: Pages visited, time spent on pages, click patterns, referring website.
  • Cookies: As detailed in our Cookies Policy [Link to Cookies Policy].
  • Analytics Data: We use tools such as Google Analytics to collect and analyze Site usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing and Fulfillment
    • To process and fulfill your orders, including order confirmation, shipping and billing.
    • To contact you regarding order status, shipping updates, or payment issues.
  • Account Management
    • To create and manage your account, including password reset and profile maintenance.
  • Customer Service
    • To respond to your inquiries, requests, and support needs.
    • To provide assistance with returns, exchanges, or other customer-related issues.
  • Personalization and Improvement
    • To personalize your experience on the Site, such as displaying relevant product recommendations.
    • To improve our website and service offerings based on user behavior and feedback. We analyze data to determine what products or offers are most engaging for our customer base.
  • Marketing Communications
    • With your consent, to send you promotional emails about new products, special offers, or other information we think you’ll find interesting. You may opt out of marketing communications at any time.
  • Legal Compliance
    • To comply with applicable laws, regulations, or legal requests.
    • To detect, prevent, or investigate fraud, security breaches, or other potentially prohibited or illegal activities.
  • Retention of information
    • We hold customer purchase information for 7 years in order to fulfill accounting requirement.

3. Sharing Your Information

We only share your personal information with trusted third parties for the following purposes:

  • Service Providers
    • Payment Processors: We use secure third-party payment processors to handle your credit card information. We share only the necessary information to complete transactions.
    • Shipping and Delivery Companies: We share your shipping address and contact information with delivery companies like DPD, USPS to ensure your orders are delivered.
    • Email Marketing Platforms: We use Mailchimp to manage and send marketing emails. We only share your email address with your consent.
    • Analytics Providers: We share anonymized, aggregated data with analytics providers like Google Analytics to improve our understanding of site usage.
  • Legal Requirements
    • We may disclose your information if required by law, subpoena, or other legal process.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

4. Cookies Policy (Cookies and Tracking Technologies)

We use cookies and similar tracking technologies to enhance your experience on our site. The table below outlines the types of cookies we use:

Cookie Name Provider Purpose Expiry
PHPSESSID bonanzabeautyhub.site This cookie is essential for maintaining your session while you browse the website. It ensures that items you add to your cart, or actions you take, are remembered as you move from page to page. Session
cookie_notice_accepted bonanzabeautyhub.site Set with value “TRUE”, indicates that user accepted the cookie. 30 days
_ga Google Analytics Used to distinguish users. Each page that a user visits while browsing the site will be counted. 2 years
_gid Google Analytics Used to distinguish users. Each page that a user visits while browsing the site will be counted. 24 hours
wc_cart_hash_a5b3a0916e4238efa231d54ed29d64ad Woocommerce Preserves the visitors cart contents Session
wc_fragments_a5b3a0916e4238efa231d54ed29d64ad Woocommerce Preserves the visitors cart contents Session
woocommerce_recently_viewed Woocommerce Preserves the visitors cart contents Session

You can control your cookie preferences through your browser settings. Note that disabling certain cookies may impact your experience on the Site.

5. Data Protection and Security

We implement reasonable security measures to protect the personal information in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. This includes:

  • Secure Sockets Layer (SSL) encryption to protect sensitive information transmitted during checkout.
  • Regular security audits and vulnerability scans.
  • Limited access to personal data to authorized personnel only.
  • Data encryption at rest and in transit.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your data, subject to legal obligations. For instance, we cannot delete data relating to transactions that is necessary for statutory taxation reasons.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in any email we send or contacting us directly.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Beauty Bonanza Cosmetics. We are not responsible for the privacy practices of these third parties. We encourage you to be aware when you leave our Site and read the privacy policies of each website that collects personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our information practices. The updated policy will be effective upon posting on our website. We encourage you to review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Phone: +44 070 5584 0092
Address: 59 West Lane DANESTONE AB22 7TW
Email: [email protected]
Website: https://BonanzaBeautyHub.site/

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